 |
 |
|
 |
   |
Telephone Solutions
To investigate Nanotel’s VoIP telephone system solutions, please click on one of the following links:
Products by company size |
| Products by manufacturer |
| Telecommunications bill optimization |
Communication is the heart of any business and any delay in communication can be very costly due to missed opportunities, poor customer service and inherent inefficiencies.
It is projected that by 2010 two-thirds of the enterprises in America will be using VoIP technology in their business communications. This extraordinary growth is caused by the many benefits and savings resulting from VoIP’s lower cost and enhanced communications capabilities
The purchase price of a VoIP system usually ranges between $500 to $900 per user. Typically, the payback period for a VoIP PBX business telephone system is between 6 months and one year.
If you are opening a new office or are looking to upgrade or switch out your business phone system, a PBX system using VoIP technology can both save you money and increase your revenue.
Cost savings occur not only in the purchase price but in operating costs too A major expense of a legacy phone system installation is cabling and the cost of moving, adding, and changing (MAC) telephone jacks. A VoIP PBX runs over standard Ethernet cabling and, depending on your network traffic, may be able to run over your existing data network saving you a considerable amount of money.
The array of useful features with a VoIP PBX systems for small and medium-size businesses is extraordinary, Many rival or exceed features available to the largest companies. Depending on the system, users can receive, send, and forward voice mail just as easily as e-mail.
Mobile workers can use their laptops anywhere on the network as softphones (software-based phones). Employees can work remotely in SOHO offices yet transparently be an integrated party on the system including access to all of the system's features.
Presence lets employees communicate with each other immediately no matter where they are at that moment without repeated attempts, voice mail messages, e-mails, etc.
Call center capabilities can include automatically presenting customer data on your employee’s PC screen from an incoming phone number.
Here is a partial list of productivity benefits typically achieved from VoIP PBX systems:
- Having an Integrated Phone System Across Multiple Locations
- Scalability
- Lower Operational Cost
- Converged Voice and Data Networks
- System Flexibility
- Ease of Use
- Lower Cost Per User
- New Applications and Features
- Disaster Recovery
- Employee Mobility and Flexibility
- Employee presence notification reducing missed calls, “telephone tags”,
repeated call attempts, etc, - Better internal communications with corporate instant messaging
- Increased customer satisfaction by providing better call routing
- More efficient call handling
- More effective auto attendant(s)
- Reduced long-distance charges
- Reduced labor for system maintenance
- Empowerment of users to make their own instant configuration
changes (No MAC charges or delays!) - Protected market value using non-proprietary, open standards products
- Voicemail and phone calls can be managed from a PC
- Technology infrastructure for future enhancements and growth
- Creates centralized and local address book databases
- Hot desking for field and home office employees
- Faxes tied in to e-mail retrieval
- Multiple ACD and Operator groups
- Comprehensive Call Detail Reports for better real-time management