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Zultys Systems
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MX30 Enterprise Media Exchange The MX30 is a system that enables complete multimedia communications for all workers in a small office. By integrating the functions of many devices into a compact box, the MX30 simplifies the VoIP network of any deployment. As well as being a comprehensive solution, the MX30 is easy to install, use, and maintain. The MX30 has the majority of features of the MX250, including full PBX capabilities, voice mail, automated attendant, fax server, presence server, and instant message server. The MX30 system can be used at a branch office and grouped with other MX30 or MX250 systems at other sites. |
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MX250 Enterprise Media Exchange The MX250 is a truly converged product that makes VoIP affordable for small to medium businesses or branch offices. This single 2U box (3.5" high) scales from 5 to 250 users without the additional hardware. It combines the functionality of a PBX, voice mail server, voice gateway, internet gateway, fax server, presence server, and instant message server. Up to four MX250 systems can be clustered at a single site to serve 1000 users. MX250 and MX30 systems can be grouped together at different sites to serve an organization of 10,000 users. |
MXIE, MX Interface for End Users, Software Option
Using MXIE with an MX system greatly enhances the user experience. It provides users with central and local address books, dynamic call routing, sending and receive of voice and fax messages, sending and receiving of instant messages, view of other's presence, configuration of comprehensive call handling rules, email notification of fax and voice mail, and login access to ACD and operator groups. MXIE can be used either as a standalone tool with its internal softphone, or it can be used with in conjunction with a desk phone. A user can operate under the basic or advanced versions of MXIE.
Click here to read more about MXIE
MXGroup, Grouping Software Option
The MXgroup software license for an MX30 or MX250 allows it to be part of a group of MX systems. This permits the extension of most features of an MX system across multiple locations and therefore makes a company spread among multiple locations appear as one. Users at any one location can communicate with users at other locations in the same way that they communicate with users at the same location. You can configure a single group to include MX30 or MX250 systems or MXclusters from 2 to 32 locations, which allows an enterprise to scale its deployment to 10,000 users. The MX systems communicate over a WAN or the Internet and are easily configured. No intervention is required by the users of the systems.
Redundancy Software Option
The Redundancy option on the MX250 provides automatic recovery during a hardware failure. The redundancy configuration uses an N+1 scheme where N can be one, two, three, or four MX250 boxes that services users during normal operation within a single deployment. The extra MX250 serves as a warm standby, which contains a mirror image of the configuration of the MX250 systems that run in normal operation. When an MX250 fails during normal operation, the standby MX250 automatically take over the failed unit with only a few minutes of down time. The redundancy option requires the additional purchase of the standby MX250 and an XRS12 chassis to switch the PSTN circuits. Only the redundancy license is required on the standby MX250; the mirrored configuration for licenses is not required.
Inbound Call Center, ICC, Software Option
The Inbound Call Center (formerly named Advanced ACD) option for the MX30 or MX250 provides features that help to streamline call handling for companies that have dedicated call centers. An Inbound call center group can be provisioned with 10 agents on the MX30 and 64 agents on the MX250. There can be as many as 10 calls in queue for the MX30 and 60 calls in a queue for the MX250. Features include call queuing, real time supervisory monitoring, wallboard, detailed reports for agent and group performance, automatic logging out of unresponsive agents, music on hold, promotional messages while on hold. call quit options, queue prioritization, instant messaging between agents and supervisors, and queue overflow handling.
Click here to read more about the ICC
Fax Server Software Option
The fax option on the MX30 or MX250 provides origination and termination of real time fax sessions directly on the MX system. This eliminates the requirement for external fax machines or servers. You can configure a system to handle up to 4 fax sessions on the MX30 or 16 fax sessions on the MX250. Fax resources can be shared among all users, so you can configure a fax DID separate from the voice DID for each user.
ALG, Connectivity of to public SIP gateways
The MX30 or MX250 can connect to Internet Telephony Service Providers (ITSPs) for public SIP access to phone service. ITSPs can provide IP trunking for all business calls, eliminating the need for direct connectivity to the PSTN. At the SIP layer (application layer), ALG services translate the public IP address with private corporate addressing to allow phone calls between private IP phones within the corporate firewall to communicate with public SIP gateways. A business can connect up to 10 simultaneous trunk calls through ITSPs on the MX30 or 60 calls on the MX250.
VPN Termination Software Option
The MX systems have internal capabilities for terminating VPN (IPsec) tunnels from external VPN clients such as laptops, home routers, or IP phones. The systems can terminate up to 10 sessions on the MX30 and 50 on the MX250. This ability is ideal for corporate deployments of the MX system where there is no external VPN concentrator to terminate remote users. With VPN tunneling directly into the MX system, business can quickly extend voice and collaboration services to the few remote workers while providing a secure data access to corporate network servers.
Firewall and NAT
The MX250 can be enabled this functionality for businesses who do not have an external firewall and NAT in their corporate network. This option allows you to add a firewall between the two Ethernet ports on the MX250. This feature is always available on the MX30.
The MX firewall is a layer 3 and layer 4 device, with stateful inspection of the packets and a throughput of about 2 Mb/s.