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Zultys MX30 Enterprise Media Exchange
Features and Functions
- PBX for 30 users
- 30 simultaneous SIP sessions
- 10 simultaneous calls through Internet Telephony Service Providers (ITSPs)
- 30 individual voice mail boxes for users
- 2 or 4 analog FXO circuits for PSTN backup
- 1 or 2 ISDN BRI S/T circuits for PSTN backup
- Interoperates with SIP compliant phones or soft phones
- Switches and routes voice, fax, and video
- Instant Messaging, presence, and chat
- Backup telephony interfaces for PSTN connectivity
- Automatic connection lifeline analog phone in case of ac power failure
- Dial plan can accommodate 512 entries (main and alternative routes)
- 8 automated attendants with 16 levels of branching
- up to 48 hours of voice mail (18 hours of voice mail with Microdrive supplied with MX30)
- 6 simultaneous accesses by phone to voice mail or auto attendants
- Unlimited access to voice mail through client PC
- Unified messaging of voice mail, fax, and instant messaging
- Voice mail and fax delivered as an email attachment to multiple email addresses
- 8 operator groups
- 4 simultaneous fax terminations or originations
- Call detail reports
- Call routing based on Caller ID, presence, date and time, day of week
- Client software available for Windows, Mac OSX, and Linux
- Moves, adds, and changes of users can be done in minutes
- Assignment 8 phones per user
- 64 users can be assigned to a single phone
- TAPI integration with external CRM applications (for example Outlook, ACT!, and Maximizer)
- Central and local address books
- 8 paging groups
- Call pickup from another phone
- Call center features with supervisory functions
- Archiving of voicemail and instant messaging for regulatory compliance
- Multi-language support for worldwide operation
- Encryption of voice calls using 128-bit AES
- Scalable to 10,000 users through peer-to-peer connectivity
ACD and Hunt Groups
- 8 ACD or hunt groups
- 30 agents or operators per group maximum
- Separate voice mail boxes for each group
Network Integration and Management
- Application Layer Gateway (ALG) for access to Internet Telephony Service Providers (ITSPs)
- Single slot for optional PSTN card for 4 voice channels
- Dual 10/100 BaseT Ethernet ports
- 10 simultaneous VPN sessions directly support remote users over the Internet
- Open standards access with SIP, VoiceXML, mySQL
- VLAN tagging and priority marking (IEEE 802.1q and IEEE 802.1p)
- Differentiated Services (RFC 2474 and RFC 2475)
- Automated configuration of phones through TFTP
- Interoperates with standards based network infrastructure
- DHCP client and server
- NTP server and client
- TFTP server
- Firewall and NAT
- Single Windows administration software for voice and data management
- Download client and administration software directly from MX30 using HTTP
- Tri-color LED for indication of power
- Tri-color LED for indication of traffic load
- Tri-color LED for indication of system status
Architecture
- Two IBM PowerPC industrial microprocessors
- Real time Linux operating system
- VoiceXML scripting for auto attendant and voice mail
- MXGroup support with other MX30 and MX250 systems
- Compact flash interface (Microdrive) for program storage, voice mail, fax, and auto attendants
- Optional slot for PSTN backup
- External 5 Vdc power supply; universal input
- G.711 , µ-law and A-law
- G.729A, and G.729AB voice compression
- Dynamic jitter buffering minimizes latency
SIP Features
- Session Initiation Protocol (RFC 3261)
- RTP Payload for DTMF digits (RFC 2833)
- Message Waiting Indication (MWI) for voicemail
- Attended Transfer
- Unattended Transfer
- Negotiation of Codec (RFC 3264)
- Specific Event Notification (RFC 3265)
- Delayed SDP (receipt of session description in ACK)
- Re-INVITE (for call Hold and session updates)
- Call Forwarding (upon receipt of a 302 Moved Temporarily response)
- Do Not Disturb (upon receipt of a 603 Decline response , call is routed to voice mail)
- Internal registrar with database stores up to 8 contacts per user
- 120 registrations
- Configurable RTP and SIP port number