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Avaya 5600 Series

The standards-based Avaya 5600 Series IP Telephones, developed specifically to meet the needs of small and medium businesses, bring rich features and functions directly to the desktop, while also supporting desktop applications above and beyond telephony.

Several models are available, ranging from entry-level IP telephones to those built specifically for demanding contact center environments.

The Avaya 5600 Series IP Telephones deliver an extensive set of software features, high audio quality, and attractive streamlined design. Advanced web-enabled graphical displays on the 5610S and 5620 versions support browser-based desktop applications such as online order entry and inventory lookup in addition to more traditional voice applications such as directory-based dialing and call logging

The 5610 and 5620 IP Telephones have additional application functionality. Push of audio and textual alerts to the phones is now supported through the application programming interfaces (APIs) on these phones.

Avaya 5600 Series IP Telephones are simple to use with both fixed and flexible feature buttons, easy-to-read graphics, and several wall mount and desk mount options. They have been optimized for reliable use in IP networks, with sophisticated security capabilities such as media encryption and protection from denial of service attacks. Built-in Ethernet switch ports enable streamlined desktop implementations, while voice packets are tagged with the appropriate quality of service (QoS) parameters such as 802.1q and DiffServ for priority treatment by QoS-enabled IP networks. The 56xx Series IP Telephones also support the 802.3af power over Ethernet standard.

Product Line Summary

The 5601 IP Telephone is an entry-level telephone with two call appearances, eight fixed feature buttons, and a message waiting indicator. The 5601 does not support a display, speaker or additional port for connection of an external PC. It does not support static addressing.

The 5602 IP Telephone is an entry-level telephone with two programmable call appearance/feature keys, ten fixed feature buttons, and display. The 5602SW offers the same functionality plus an integrated two-port Ethernet switch. Both the 5602 and 5602SW can run either the H.323 protocol, for integration with traditional Avaya IP Telephony Servers and Gateways, or the SIP protocol, for support of SIP Communications Servers such as the Avaya Converged Communications Server as well as third-party SIP proxies.

The 5610 IP Telephone provides a medium screen graphic display, paperless button labels, call log, speed dial, 12 programmable feature keys, Web browser, and full duplex speakerphone. It also includes a two-port Ethernet switch. The 5610 supports Unicode fonts with R2.1 firmware.

The 5620 IP Telephone is cost effective and provides a large screen graphic display, paperless button labels, call log, speed dial, 24 programmable feature keys, web browser, and full duplex speakerphone. The 5620 supports the same features as the 5620, but is the required version for Unicode support. The 5620 also includes a 2 port Ethernet switch.

The EU24 is an add-on unit that works in association with the 5620 IP telephone. It provides an additional 24 programmable buttons with associated display label and status icons

Features:

Built-in High-Quality Speakerphone
Avaya 5600 IP Telephones (except the 5601 and 5602) incorporate a full duplex speakerphone with echo cancellation, directional microphone and a tuned speaker cavity to provide the highest audio quality. The entry-level Avaya 5602 IP telephone provides a one-way, listen-only speaker.

Provides highest audio quality for optimum flexibility for end users.

Comprehensive Functions and Capabilities
Avaya 5600 Series IP Telephones provide the same advanced calling features and functions as traditional Avaya telephones. These stylish phones incorporate a number of convenient features, such as a message waiting indicator, easily readable displays, hearing aid compatibility, NetMeeting compatibility, multiple programmable feature keys and display navigation keys.

There is no need to retrain people to use Avaya IP Telephones, because they use the same familiar operations as other Avaya phones.

Simplified Wiring with a Single 10/100BASE-T Ethernet LAN Connection
An Ethernet connection built into each phone (except the 5601 and 5602) enables users to connect a desktop computer to their LAN by plugging it directly into the phone, without needing a separate computer connection in the wall. The 5602SW, 5610 and 5620 come with an integrated switch.

Helps reduce wiring and installation costs. The wiring can be further simplified by using the available 802.3af-based Power over Ethernet capability to deliver power to the phone over the LAN, rather than using a wall plug.

Industry-standard Protocol Support
Avaya IP Telephones operate with industry-standard protocols and advanced software, including the H.323 and SIP protocols for voice communication over an Internet Protocol network, G.711 and G.729A/B voice coders and a variety of Quality of Service capabilities. Those include UDP Port selection at Layer 4, Diffserv priority numbering at Layer 3, and 802.1p/q at Layer 2. Avaya IP telephones also support the 802.3af Power over Ethernet standard.

Delivers high-quality features based upon industry standards, rather than proprietary solutions, for better interoperability.

Simplified Software Provisioning
End users can access IP Telephone software upgrades and enhancements on the Avaya Support Web site. For example, new H.323 firmware for the Avaya 5602/5602SW can be downloaded from the Avaya support site to a TFTP server for enterprise-wide provisioning. New releases of software are provisioned in this manner.

Simple, centralized software provisioning can help reduce implementation and maintenance expense.

Web Browser, Local Speed Dial, and Call Log Applications
The 5610 and 5620 support local call log, local speed dial and web browser applications.

Access to web-based applications and information as well as the added efficiencies of speed dials and call logs stored in the telephone.

Push of Content
Release 2.1 of the 5600 Series IP Telephone firmware (which applies to the 5610 and 5620 telephones) comes with support for a new feature called "push". "Push" is the capability of an application using the WML protocol to send content to the telephone without the user requesting it, and (potentially) overriding what the user is otherwise experiencing. This capability is being made available to third-party developers through Software Developer Kits (SDKs). Content can be pushed to the phones via a text message, WML web page, or an audio stream through the handset or speaker.

IP telephones become applications-enabled appliances instead of just phones. The addition of push enables phone displays and/or audio to support a variety of applications (web browsing, time reporting, emergency alerts, travel reservations, account code entry, visual voice mail, announcements, branding via screensaver, zone paging, inventory lookups, scheduling, etc)