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Allworx 10x™ Small Business System

The Allworx® 10x has all the business tools you need wrapped into one unbeatable solution. The main components are:

Phone System: A full featured PBX & Key phone system with VoIP capability already built in. You can make calls with new VoIP technology or use standard phone lines. The Allworx 10x connects up to 40 users and 100 extensions using VoIP or analog phones - in any combination. You can mix and match Key or PBX system features by site, group or individual user. The system supports remote users and you can connect multiple Allworx 10x systems together to create one phone system across different sites.

Network Server: This power-packed server offers the ultimate in protection - from a top-of-the-line Internet firewall to Office-Safe, our automatic backup system. It's flexible, scalable, and offers LAN and WAN access. It easily integrates into your existing network - or it can be your complete network server. You can even create a Virtual Private Network (VPN) that provides secure Internet access for remote employees or directly connects two office locations.

PBX Features:

• Status indicators: Power on/off, Disk drive, Alert
• Ethernet port: Four fully switched 10/100 Base-T Ethernet ports support multiple LAN data network hardware and VoIP phones. Supports up to 253 devices.
• WAN port: Supports DSL, cable model and T1 connections - includes SPI firewall
• Power Fail phone port: Power fail phone port for dedicated analog phone extensions ensures phone access during power failure.
• RJ-11 FXO Ports: Three dedicated CO line ports connect the incoming Central Office (CO) lines
• RJ-11 FXO/FXS ports: Six auto-configuring dual mode ports connect either incoming CO lines or analog phones
• RJ-11 FXS ports: Seven dedicated analog extension ports connect the analog phones or fax
• Mini Jacks: Two 3.5mm jacks support overhead paging and music on hold
• Compatible with VoIP Phones that follow SIP protocol
• Compatible with Softphones
• Supports G711 and G729 endpoint connections
• Compatible with ITSPs (Internet Telephony Service Providers)
• LAN file server: MS Windows compatible via SMB/CIFS (Werver Message Block) protocol
• Email Server: Pop3 and SMTP

PBX Specifications:

• Dimensions: 17.5" (44.5 cm) W X 15" (38.1 cm) D X 3.5" (9 cm) H
• Size: 19" rack fit, table or wall mountable
• Weight: 20 lbs
• Line Voltage: 115V/230V AC, 4/2A
• Frequency: 47Hz to 63 Hz
• Power requirements: AC 115/230V, 4/2A, 47-63 Hz
• Regulatory compliance: FCC Part 15, Class B, FCC Part 68, UL Listed
• Temperature: 32 to 104 ° F (0 to 40° C)
• Relative humidity: 10 to 90 % (non-condensing)
• Hard disk: 80GB hard disk, Optional mirrored 80GB hard disk

Allworx 10X System Features

Unlike many competitors' systems, Allworx ® gives you the luxury of choice in telephone technology. Our systems supports both analog and VoIP phones — in any combination. That means you can adapt new technology all at once, or build up gradually. Either way, you're implementing the solution at your own pace, without compromising. User features :

• Auto Attendant that's customizable
• Call report log with details
• Call routing
• Presence Management
• Voicemail with unlimited storage

Remote Offices Features:

• Site-to-site and remote user support

PBX and Key System Features:

• CO line support (nine standard, up to 33 optional)
• Fax support
• PBX and Key system features
• Phone support for users and extensions
• Unified messaging

Phone Company Features:

• Dialing plan options
• Direct Inward Dialing (DID)

VoIP Features:

• Text-to-speech capability
• VoIP capability

Better communication means stronger customer links. Upgrading your phone system to Allworx improves customer service and staff productivity. With its fully featured PBX (Private Branch Exchange) and Key systems, your communications are high—quality, reliable, and professional. You'll never miss a call or message again!

Auto Attendant

Allworx comes complete with up to nine Auto Attendants that ensures your calls are answered — and handled in a timely, professional manner. Callers hear a custom greeting that you record, and can dial by name, by extension, or from the company directory. Of course, they can always reach an operator or designated staff person.

Call Report log

They’ve made it easy for your administrator to access and analyze call data. With a few clicks, you can see details of every call — including the caller, time, length, and the total number of calls.

Call Routing

With seven customizable routing options, your call routes can match your presence management settings (e.g., "Out of Office," "In a Meeting"). Just use a simple drop-down menu or your phone to direct your calls any way you choose. This ensures that your customers and employees can find you when they need to.

CO Line Support

The Allworx comes with support for up to nine Central Office (CO) lines for the 10x and six for the 6x. You also have the option of adding lines.

Dialing Plan Options

When employees make calls, Allworx can look at the number being dialed and route the call through the lowest—cost option (e.g., your long—distance carrier or VoIP service provider). It's programmed to save you money — automatically!

Direct Inward Dialing (DID)

This function allows extensions to be used as direct phone numbers, and can give your system the appearance of being a much larger one. With DID, customers dial a number that appears to be a direct line (555-1234) and sent to your main exchange (555-1000), the digits 1234 are transmitted to Allworx then routed to that extension. This gives the impression of hundreds of direct dial lines, when in fact, you only have a few CO lines that route those calls.

Fax Support

You can connect your fax machine directly to the Allworx unit and create a dedicated fax line. For added flexibility, that line is automatically used for outgoing calls when it is not faxing.

PBX and Key System Features

You can mix and match your favorite features from both PBX and Key systems. High—end functions include call forwarding options, call hunt, and call waiting, and everything in between. It supports multiple-line phones, and is password protected for security and easy management. The system can support up to three simultaneous conference calls for the 10x and eight simultaneous conference calls for the 6x.

Phone Support for Users and Extensions

The Allworx system provides flexible configuration options — the Allworx 10x supports up to 100 users with analog or VoIP phones, in any combination and 100 extensions. The Allworx 6x supports up to 30 users and 30 extensions. These users have full access to system features like unified messaging and calendars and each user gets their own extension.

Presence Management

This unique feature allows you to manage both people and communications! Through the group calendar, employees can view other employee calendars at any time. In addition, each user can program the system to respond to their current situation (in office, on vacation, at home) in a different way. You may want to send calls directly to voicemail when you're away from the office, to another extension when you're in a meeting, or to a cell phone when you're working from home.

Site-to-Site and Remote User Support

If you have two office locations, you can connect two Allworx systems directly to work as one system making it easy for customers, who can call one central number to reach employees in either location. Because the systems work as one system over the internet, when you transfer or access calls from site to site, you eliminate long distance charges. And with an Allworx phone, remote users can simply plug in their phones to the internet and connect seamlessly to the main office.

Text-to-Speech Capability

Check your email and voicemail in one phone call. The Allworx 10x can read your emails to you, so you can respond to both voicemails and emails simultaneously.

Unified Messaging

Allworx simplifies voicemail and email communications. You can review, retrieve and respond to all your messages — voicemail, email, and meeting requests — from a single Inbox or phone call. The system is compatible with any POP3 email program, including Microsoft Outlook and Lotus Notes.

Voicemail with Generous Storage Capacity

Voicemail is a breeze with Allworx. It's easy to learn and use. The 10x has an 80 GB hard drive so each user can store as much as two or three hours of voicemail (you can determine how much to allot to each employee). Up to 16 callers can access voicemail at the same time, compared to four on most popular phone systems. The 6x comes with a compact flash card so that each user can store as much as 2 hours of voicemail per person based on a 12 user site. Up to 8 callers can access voicemail at the same time with the 6x. Allworx voicemail simplifies your messaging tasks, streamlines call management and response time, increases customer care, and improves overall communications.

VoIP Capability

Send voice calls digitally over WAN or LANs automatically — regardless of whether you're using analog or VoIP phones. The Allworx system digitizes it all, so you'll save on long distance charges, enjoy a clear, reliable connection, and experience all the tremendous benefits of VoIP.